Why SpatialChat is Better than RingCentral Events: A Feature-by-Feature Comparison

Riddhik Kochhar
11 min read
Updated : 12 Feb 2025

Choosing the right virtual communication software for your business, event, or remote office is critical to ensuring engagement and seamless interaction. While RingCentral Events offers event management software capabilities, SpatialChat provides a more immersive, customizable, and user-friendly experience for virtual workspaces, online networking, and event hosting. This blog compares the two platforms and highlights why SpatialChat is the superior alternative.

Feature Comparison: SpatialChat vs. RingCentral Events

1. Dynamic Virtual Spaces for Engagement

  • SpatialChat: Provides fully customizable virtual office platform where users can move freely and interact naturally. The virtual event platform features spatial audio that enhances the experience, allowing users to hear others based on their virtual proximity.
  • RingCentral Events: Lacks fluid spaces for networking, making interactions feel static. Users often report technical glitches that disrupt live events and multiple speaker interactions. Many attendees experience audio inconsistencies, requiring them to leave and rejoin sessions to hear all speakers properly.

2. Effortless Event Management & Registrations

  • SpatialChat: Offers easy event registrations, advanced ticketing features, and seamless attendee onboarding, making it a superior event management software choice.
  • RingCentral Events: Complicated login/registration process, with reports of 45+ day delays in account activation, causing frustration for organizers and attendees alike. Additionally, the lack of an integrated ticketing tool makes it difficult for event hosts to sell access efficiently.

3. Advanced Analytics & Engagement Tools

  • SpatialChat: Provides real-time reporting & analytics, AI-generated content, and AI attendee matchmaking to enhance work collaboration software and networking experiences.
  • RingCentral Events: Lacks detailed analytics on email campaigns and event notifications for organizers, making it difficult to track engagement and optimize events. Users also report missing engagement tools such as real-time Q&A, polls, and audience segmentation features.

4. Integration Capabilities & CRM Support

  • SpatialChat: Supports event CRM integrations, allowing businesses to capture leads, personalize engagement, and improve attendee experiences.
  • RingCentral Events: Limited integration options with third-party platforms, with restricted payment gateways and basic HubSpot connectivity. Many businesses find these limitations frustrating, as they hinder smooth marketing automation and lead nurturing.

5. Customization & Branding

  • SpatialChat: Allows complete virtual workspace customization, including branding, interactive elements, and dynamic layouts, making it the best webinar hosting platform for businesses that prioritize personalized experiences.
  • RingCentral Events: Basic branding options on lower-tier plans and limited customization features, making it less suitable for businesses looking to create a unique virtual communication environment. Additionally, users report a lack of customized audience segmentation for targeted networking.

Key Drawbacks of RingCentral Events

  • Poor Ease of Use: Users rate RingCentral below the industry average for usability, making it difficult for non-tech-savvy users.
  • Customer Support Issues: Long response times, difficult onboarding, and reports of delayed account activation frustrate users.
  • Limited Event Hosting Flexibility: No built-in ticketing tools, which makes it hard to sell conference access to attendees.
  • Technical Instability: Users experience lag, glitches, and connectivity issues, especially when managing multiple speakers. Live streaming integration issues and missing captioning features add to the frustration.
  • Lack of Personalization: No AI-powered matchmaking or customized audience segmentation, reducing engagement opportunities.
  • Commitment Constraints: Only offers year-long commitments, making it less flexible for businesses that need short-term solutions.
  • No Analytics on Organizer Communications: RingCentral does not provide insights into emails sent through the platform, limiting organizers' ability to track engagement and follow-ups effectively.
  • Lack of Notifications for Exhibitor and Speaker Registrations: Organizers do not receive alerts when speakers or exhibitors complete their registration, creating administrative inefficiencies.

Why SpatialChat is the Better Alternative

Unlike RingCentral Events, SpatialChat provides an all-in-one virtual event hosting and work collaboration solution designed for seamless engagement, easy customization, and immersive networking. With superior event management tools, AI-driven analytics, and event CRM integrations, SpatialChat stands out as the best choice for businesses, educators, and event organizers looking for a powerful and flexible platform.

Elevate Your Virtual Events with SpatialChat

Experience the best video conferencing platform for online education, remote work tools, and virtual event hosting today! Discover how SpatialChat transforms digital experiences by offering better engagement, superior flexibility, and seamless integrations.

Try SpatialChat today!