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Splash vs. SpatialChat: Selecting the Optimal Virtual Event Platform

Riddhik Kochhar
11 min read
Updated : 
09 Apr 2025

In the dynamic realm of virtual events, choosing a platform that aligns with your organization's objectives is crucial. Both Splash and SpatialChat offer unique features tailored to diverse event needs. This comparison provides insights into each platform's strengths and limitations, assisting you in making an informed decision.

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Splash vs SpatialChat: Features and Limitations

Key Features of Splash:

  • Event Marketing Platform: Splash specializes in event marketing, enabling companies to market, manage, and measure their live, virtual, and hybrid event programs on a single platform.
  • Unlimited Events and Attendees: All Splash plans offer unlimited events and attendees, catering to various event scales.

Limitations of Splash:

  1. Slow Customer Support Response – Many users report slow response times from Splash's customer support, with some issues taking weeks or even months to resolve.
  2. Not a User-Friendly Interface – Users have reported that the landing page builder and email senders are unresponsive and non-intuitive, making even simple tasks frustrating.
  3. Insufficient Training Resources – Training is limited to demos and webinars, leaving many features to be learned through trial and error.
  4. Limited Customization Options – Customization in templates is often restrictive and static, requiring advanced knowledge to make significant adjustments.
  5. No Lead Capture App – Lacks built-in tools for lead capture, creating workflow gaps for marketing and sales teams.
  6. Limited Webinar and Virtual Event Features – Splash relies on third-party integrations for webinars and virtual events, meaning they have no direct control over features or technical issues.
  7. High Setup Time and Complexity – Setting up an event can be time-consuming and may require HTML/CSS knowledge for full customization, making it impractical for teams without developers.
  8. No Dedicated Sponsor Areas – Lacks built-in features to create dedicated spaces for sponsors to showcase their brands effectively.
  9. Non-Transparent Pricing – Many users find Splash’s pricing unclear, with key features locked behind higher-tier plans.

SpatialChat vs Splash: Features and Advantages

Key Features of SpatialChat:

  • Immersive Virtual Environments – SpatialChat provides interactive spaces with spatial audio, enhancing virtual communication and teamwork.
  • Easy Event Registrations – Simplifies the attendee onboarding process, ensuring seamless registration and ticketing.
  • AI Attendee Matchmaking – Uses AI-powered tools to connect attendees with similar interests, boosting networking efficiency.
  • QuestionPro Surveys – Enables real-time feedback collection, enhancing audience engagement and event customization.
  • Advanced Reporting & Analytics – Offers in-depth insights into attendee participation and event performance.
  • AI-Generated Content – Helps automate and enhance content creation for engaging virtual events.
  • CRM Integrations – Provides seamless connections with customer relationship management systems for better lead tracking and nurturing.
  • Comprehensive Collaboration Tools – Features such as whiteboarding, simultaneous screen sharing, and document sharing optimize online interactions.
  • Dedicated Sponsor Areas – Unlike Splash, SpatialChat includes specific spaces for sponsors, increasing visibility and engagement.

Advantages Over Splash:

  1. Faster and More Reliable Customer Support – SpatialChat provides quick and responsive customer service, reducing downtime during live events.
  2. User-friendly interface – The intuitive design facilitates easy navigation, reducing the learning curve for new users.
  3. Extensive Customization – Users can personalize their virtual spaces without additional costs, offering more flexibility than Splash’s restrictive templates.
  4. AI-Powered Features – Incorporates AI-generated content and AI attendee matchmaking, enhancing engagement and networking opportunities.
  5. Scalable Event Hosting – Supports multiple stage rooms, breakout rooms, and workplace rooms, accommodating various event formats.
  6. No Third-Party Dependence for Webinars – Unlike Splash, SpatialChat has full control over its virtual event features, ensuring reliability.
  7. Built-In Lead Capture and CRM Integrations – Provides native lead capture tools and direct CRM integrations, streamlining event marketing efforts.

Conclusion: Which Event Hosting Platform Suits Your Needs?

The choice between Splash and SpatialChat depends on your specific event requirements:

  • Choose Splash if: You require a platform focused on event marketing with capabilities to manage and measure event programs and are prepared to navigate its learning curve and customization limitations.
  • Choose SpatialChat if: Your focus is on creating immersive virtual events with advanced collaboration tools, extensive customization, and AI-powered features, all within a user-friendly interface.

By aligning the platform's capabilities with your event objectives, you can deliver engaging and successful virtual experiences that resonate with your audience.

Whether you're looking for the best alternatives for Splash, comparing interactive webinar platforms, or searching for the best webinar hosting software, SpatialChat stands out as an innovative virtual collaboration tool and the best virtual office for modern businesses. Its combination of powerful remote work tools, virtual workspace functionalities, and event hosting capabilities makes it a top choice for businesses and event organizers.