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BigMarker vs. SpatialChat: Choosing the Right Virtual Event Platform

Riddhik Kochhar
11 min read
Updated : 
09 Apr 2025

In the rapidly evolving landscape of virtual events, selecting a platform that aligns with your organization's goals is crucial. Both BigMarker and SpatialChat offer unique features tailored to different event needs. However, while BigMarker provides a range of tools for hosting webinars and virtual events, it has several limitations that impact its usability. SpatialChat, on the other hand, stands out as a more immersive and flexible alternative, designed for interactive and engaging online experiences.

In this BigMarker vs SpatialChat comparison, we’ll analyze their features, drawbacks, and why SpatialChat is the superior choice for virtual event hosting.

Table of Contents

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BigMarker: Features and Limitations

Key Features of BigMarker:

  • Comprehensive Event Solutions: Supports webinars, virtual events, hybrid events, and media hubs.
  • Interactive Webinars: Includes HD live audio and video, screen sharing, and up to 50,000 attendees.
  • Customization: Branding elements for a personalized event experience.
  • Marketing Integration: Features for promotion, monetization, and analytics.

Limitations of BigMarker:

While BigMarker offers a broad range of features, many users have reported issues that hinder its effectiveness:

  1. Limited Customer Support Services – Customer service is frequently unresponsive, making it difficult to resolve issues during live events. Delays in response times and lack of real-time assistance also create major challenges for event organizers.
  2. Limited Social Connection – It lacks real-time networking options for small groups, making interactions feel less organic compared to more immersive platforms.
  3. Technical Issues – Users have reported video lags, full freezes, and audio-video synchronization problems during live events.
  4. No Breakout Rooms – Unlike other platforms that allow participants to move into smaller discussion groups, BigMarker lacks this functionality.
  5. Dedicated Sponsor Areas Not Available – There are no specific sections for event sponsors, making it harder for them to gain visibility.
  6. Difficult Event Setup – Customizing event pages requires coding HTML/CSS, making it resource-heavy for teams without technical expertise.
  7. No Repurposing Beyond On-Demand Webinars – Content repurposing options are limited, reducing flexibility for long-term engagement.
  8. Complex and Non-Transparent Pricing – Users often find it difficult to determine pricing without going through a long consultation process.
  9. Lack of AI-Generated Content – No AI-powered tools to enhance audience engagement or automate content creation.
  10. No Slack and Salesforce Integrations – Lacks seamless integrations with popular workplace tools. The lack of real-time CRM and marketing automation integrations also limits the ability to track and nurture leads efficiently.
  11. No SAML SSO – Lacks single sign-on authentication, which is a standard security feature for enterprise-level event platforms.

Why SpatialChat is a Better Alternative

SpatialChat overcomes many of BigMarker’s limitations while adding innovative features that enhance virtual events. Here’s why it stands out:

1. Easy Event Registration & Ticketing

SpatialChat offers a seamless event registration and ticketing system, simplifying the attendee onboarding process and providing flexible ticketing options.

2. Enhanced Audience Engagement & AI-Powered Interactions

Unlike BigMarker’s limited networking options, SpatialChat enhances engagement with AI attendee matchmaking, intelligent networking, and interactive learning spaces that mimic real-life social interactions.

3. Real-Time CRM and Marketing Automation Integrations

Unlike BigMarker, SpatialChat offers real-time CRM integrations, allowing organizers to track attendee data, automate marketing outreach, and improve lead conversion.

4. AI-Generated Content & QuestionPro Surveys

SpatialChat includes AI-generated content tools to enhance engagement and QuestionPro Surveys for real-time feedback collection, improving event interactivity.

5. Advanced Reporting & Analytics

SpatialChat provides detailed reporting and analytics, giving organizers deeper insights into attendee participation and event performance.

6. Dedicated Sponsor Areas

Unlike BigMarker, SpatialChat includes customizable sponsor areas, ensuring higher visibility and engagement for event sponsors.

7. Customization Without Technical Barriers

BigMarker requires HTML/CSS coding for branding, while SpatialChat allows for intuitive customization without needing developers.

8. Breakout Rooms & Real-Time Collaboration

SpatialChat supports breakout rooms for smaller discussions, fostering better networking and collaboration.

9. Secure and Reliable

SpatialChat employs enterprise-grade security measures, including SAML SSO, making it a safer and more reliable choice for organizations.

Final Verdict: SpatialChat Wins the Comparison

While BigMarker vs SpatialChat is a competitive discussion, BigMarker’s drawbacks—such as limited networking options, limited support, and lack of real-time integrations—make it less appealing for event organizers. SpatialChat outperforms BigMarker by offering a more immersive, engaging, and customizable virtual event experience with cutting-edge AI-powered tools, seamless integrations, and superior attendee engagement features.

For businesses looking for the best virtual office platforms or virtual workspaces, SpatialChat is the clear winner, delivering flexibility, ease of use, and an unparalleled event experience.